Reference

Privacy Policy for Your Account Data

Your account data, device signals, cookies and DANA, OVO, GoPay or QRIS wallet checks are handled under this Privacy Policy before you enter Live Casino, Madame Destiny or…

DANA wallet checksOVO and GoPay recordsQRIS session logsCookie choices
Browse Lobby Read FAQ
cod178 Privacy Policy for Your Account Data
CONTACT PATHS

Where To Ask Privacy Questions

Privacy questions deserve a clear route, so we keep three contact paths open for account data requests. Live chat is the fastest path when you are logged in, email works for attachments, and the account form helps us verify you before changing personal data. Our support desk is staffed daily from 10:00 to 22:00 WIB, and privacy tickets are separated from game or wallet questions so the right team reads your request.

Team online

Live chat

Use live chat after login when you need to ask what account data we hold. We confirm your username, recent device and wallet rail before discussing any private account detail.

Email request

Email works when you need to send a correction request or proof of changed contact details. Include your account name, registered phone and the payment rail involved, but never send a password.

Account form

The account form is the cleanest path for profile changes because it sits behind login. Go to Profile > Privacy Request, choose the request type and add the detail you want checked.

ACCOUNT CARE

How We Handle Your Privacy Requests

Your privacy settings sit close to the parts of the account you actually use: Profile, Wallet History, Login History and Security.

Registration data

When you open an account, we collect the name, phone, username and security details needed to create your profile. We use those details for login checks, account messages and ownership confirmation.

Wallet records

DANA, OVO, GoPay and QRIS references are stored with your Wallet History so deposits and withdrawals can be matched to the correct account. We do not display those references in public areas.

Device signals

We record device type, browser version and recent login location to detect unusual access. If a new device appears, we may ask for an extra account step before private data is shown.

Cookie choices

Cookies keep your session active, remember display choices and help us count failed login attempts. You can clear cookies in your browser, though you may need to sign in again afterward.

Retention periods

We keep account and wallet records only as long as needed for service, security, dispute handling and legal duties. When data is no longer needed, we remove it or separate it from your profile.

Correction requests

If your phone, name spelling or email is wrong, send a request through Profile > Privacy Request. We verify ownership first, then update the account record or explain why a record must remain.

Privacy Policy Questions Before You Join

Before you open an account, it is fair to ask what data sits behind your profile and wallet activity. These answers explain the privacy points we are asked about most often: account data, payment references, cookies, access logs, correction requests and contact routes. They are written for your cod178 account, not as general web policy wording, so you can decide what to share before you start.

We collect the details needed to create and protect your account: name, phone, username, password record, device signal and login time. We also store wallet references when you use DANA, OVO, GoPay or QRIS.

We keep payment references so your wallet activity can be matched to the right account and checked if you ask about a transaction. The reference supports service handling and is not shown in public areas.

Yes. Sign in, go to Profile > Privacy Request and tell us what needs correction. We verify ownership through account and wallet checks before changing names, phone numbers or contact details.

Cookies help keep your session active, remember display choices and count security events such as failed logins. Game activity may be linked to your account record so disputes and session questions can be checked.

Send a request through live chat or Profile > Privacy Request while logged in. We confirm your identity, prepare the account data we can release and tell you if any wallet record must be withheld.

Only staff assigned to account, security or support handling can read privacy requests. We separate these tickets from game questions and use your account checks before any private detail is discussed.

We keep data for the period needed to run your account, handle disputes, secure access and meet legal duties. When a record is no longer needed, we remove it or detach it from your profile.

Related Pages

cod178 Indonesia About Us cod178 Login cod178 Casino FAQ